Customer Relationship Executive (CRE) - Luxury Automotive Industry

Join AVW AUTOHAUS SDN BHD, a leading name in the luxury automotive industry, as a Customer Relationship Executive (CRE) in the vibrant heart of Denpasar, Bali. This is your opportunity to shape exceptional customer experiences while contributing to our mission of delivering unparalleled service in the automotive world. As a CRE, you'll be at the forefront of customer interactions, ensuring every client feels valued and understood. Our showroom at Jl. Raya Puputan No. 123, Denpasar, Bali, is not just a place of business; it's a hub of luxury and innovation where your skills will make a tangible difference.

Every day, you'll engage with clients, from high-profile individuals to discerning buyers, using our advanced CRM system, Salesforce, to track and manage interactions. Your role will involve not only selling premium vehicles but also building lasting relationships. With a team of seasoned professionals and state-of-the-art tools at your disposal, you'll have the resources to excel. This is more than a job; it's a chance to be part of a legacy in luxury automotive sales.

Are you ready to elevate customer relationships to new heights? AVW AUTOHAUS SDN BHD is looking for a CRE who is passionate about luxury, committed to excellence, and eager to make a mark in Denpasar's dynamic automotive scene.

📋 Tanggung Jawab Pekerjaan

• Manage and maintain customer relationships through regular follow-ups and personalized service.
• Utilize Salesforce to track customer interactions, preferences, and purchase history.
• Assist in the sales process by providing expert advice on luxury vehicles and after-sales services.
• Organize and attend trade shows, events, and client meetings to strengthen business relationships.
• Provide exceptional customer service, addressing inquiries and resolving issues promptly.
• Collaborate with the marketing team to promote special offers and events.
• Stay updated on industry trends and new vehicle models to offer informed recommendations.
• Contribute to the team's success by achieving monthly sales targets and improving customer satisfaction scores.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 3 years of experience in customer service or sales, preferably in the automotive industry.
• Proficient in using Salesforce or similar CRM software.
• Excellent communication and interpersonal skills to build and maintain client relationships.
• Strong organizational skills to manage multiple customer interactions effectively.
• Familiarity with luxury automotive brands and industry knowledge is a plus.
• Ability to work in a fast-paced environment and meet sales targets.
• Fluency in English, both written and spoken, is required.

🛠️ Keahlian

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