Administrative Care Officer - Financial & Customer Support

Join Fingerspot as an Administrative Care Officer and play a pivotal role in ensuring smooth financial and customer service operations. This position is ideal for detail-oriented professionals who excel in data management, reporting, and administrative support. In this role, you'll be working closely with the finance and customer service teams to streamline processes, maintain accurate records, and provide exceptional support. Based in Bandung, this is your chance to contribute to a dynamic and growing company while enjoying a competitive salary of Rp 5,000,000 - Rp 8,000,000 per month.

At Fingerspot, we pride ourselves on our innovative approach to financial and customer service solutions. As an Administrative Care Officer, you'll have the opportunity to leverage your skills in data management and reporting to drive efficiency and accuracy across our operations. You'll be using tools like Microsoft Office Suite and QuickBooks to manage financial records, generate reports, and support our finance team. Additionally, you'll provide top-notch customer service by handling inquiries, resolving issues, and ensuring customer satisfaction.

📋 Tanggung Jawab Pekerjaan

• Manage and maintain financial records using QuickBooks and Microsoft Office Suite.
• Generate and analyze financial reports to support decision-making.
• Provide administrative support to the finance team, including data entry, reconciliation, and invoicing.
• Handle customer inquiries and issues, offering prompt and effective solutions.
• Ensure accurate and timely processing of customer requests and transactions.
• Maintain and update customer records and databases.
• Coordinate with various departments to ensure seamless communication and support.
• Assist in the organization and management of office supplies and equipment.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Accounting, or a related field.
• Minimum of 2 years of experience in administrative or financial support roles.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and QuickBooks.
• Strong attention to detail and excellent organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet deadlines.
• Familiarity with customer service and support processes.
• Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

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